Frequently Asked Questions

 
 

What is your shipping Policy? 

HOW MUCH DOES THE SHIPPING COST? 

We are currently, offering Free Curb side Delivery to our Local Communtiy!

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight and location.

( Please note these are only examples and not actual shipping prices according to weight)

COVID-19 DELAYS?  

WE ARE CURRENTLY FACING A 7 BUSINESS DAY DELAY FOR MOST OF OUR ORDERS. OUR TEAM IS DILIGENTLY WORKING TO GET ORDERS OUT. WE ARE WORKING AS EFFICIENTLY AS POSSIBLE WHILE FOLLOWING REQUIRED GUIDELINES TO ENSURE THE SAFETY OF OUR WORKERS.  

WHEN WILL I RECEIVE MY ORDER? 

We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail. 

Where & how on Shipping?

We ship within Canada & the continental United States, shipments overseas and to AK, HI, YK, NT, NWT will be quoted on a case by case basis.  A tracking number will be provided by email to give you the ability to track your order throughout the shipping process. All items are carefully packaged to prevent damage during transit. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request. 

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What is your Policy on Returns/Exchanges/Refunds?

We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please email, contact.lynda.inthestudio@gmail.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.

CAN I CANCEL MY ORDER? 

Unless your order has already gone into production you can cancel it. Please email, contact.lynda.inthestudio@gmail.com as soon as possible if you need to cancel your order. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND? 

Processing a refund can take up to 7-10 business days. 

HOW DO I RETURN MY PACKAGE? 

For a refund or replacement, please email: contact.lynda.inthestudio@gmail.com

WHO TO CONTACT? 

You can reach out at any time by email to: contact.lynda.inthestudio@gmail.com

How can you keep up with us or follow our Journey?

Sign up to our Newsletter / Sign up here!   where you will receive information about new releases, discount sales, special events and announcements. 

Also, follow me on Social Media! You can click on the links below, :)


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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